Data Protection & Privacy Policy

How we look after your details and how we deal with your information:

The Collection of Data

We only collect the data we require to run our organisation.
This will include your contact details include only the following details:

- Postal Address
- Contact Phone Numbers
- Email Address
- Reservation Details: Dates, balances, invoices, additional notes you have entered on your booking forms and reservation history (maximum of 4 years). We do not sell you information and this information is held on our booking systems provider (details below).

The Booking System

Our booking system is provided by, who are based in Devon, England, United Kingdom.
The details they record are purely to take and process your reservations.
Their Privacy Policy is available here
You will receive emails from us via them with confirmations, reminders and receipts, however they will not email you with offers or advertisements.

Our Website:
Our website is hosted by Fasthosts, Gloucester, UK. Some of our website data may be sent outside of the EEA, however, the only details that will be sent are your IP address, any pages you have accessed for their security, server logs and for diagnostics. We do not store any other personal details on their web servers.

The Removal of your information
Should you require us to remove your details from our systems, then you should email requesting this.

The Information Stored
A copy of any information stored by us is readily available on request. This must be received in writing with proof of ID. Your request will normally take up to 10 working days to complete.

Your Bank Information Details
No bank details whatsoever are stored on our systems.

The Cookies and Third-Party Websites
The cookies used within our website are for the purposes of improving our website and for our own analysis.
We do not use any cookies for promoting any particular area of this website or any third-party websites.

The Links to other Websites
Links to carefully selected third-party websites are used and made available within our website.
The Trust cannot accept any responsibility for any incorrect information that is displayed on their websites or inappropriate content.